Monthly Renewing Subscriptions
If you are not completely satisfied with your Bless Box subscription, you can cancel your membership and discontinue your monthly payments at any time.
In order to cancel before you are renewed for the next month's shipment, you need to contact Bless Box prior to the renewal date on the 28th of each month.*
Cratejoy subscribers: if you cancel your subscription, you must notify Support so we can be sure you receive your final box!
Email: firstname.lastname@example.org and we'll respond promptly, within 1-2 business days.
If your membership has already renewed and you'd like to cancel an upcoming shipment, you must request cancellation via email by the 15th of that month to be eligible for a refund. Please note that you may be asked to confirm cancellation or to clarify your account details, so it is safest to email us as early as possible.
IF YOU ARE NOT CANCELED BY THE FIFTEENTH DAY OF A CALENDAR MONTH, YOU CANNOT BE REFUNDED FOR THAT MONTH'S SHIPMENT. WE DO NOT OFFER REFUNDS ON BOXES THAT HAVE ALREADY BEEN SHIPPED.
To contact us to request cancellation, simply click the "? Help" button on the bottom-right of our webpage, or email us at email@example.com. We'll get back to you asap!
For more info, please see our terms of service.
*Renewals occur around the 28th of each calendar month, in advance of your next shipment.
Quarterly (3-month), Biannual (6-month), & Annual (12-month) Renewing Subscriptions
Please note: if you are not canceled by the 15th day of the calendar month before your first shipment in the renewal period, there will be a cancellation fee of $10 per remaining box after the first box in a period has shipped. For example, if you signed up for a quarterly subscription in early January, you would need to contact us by March 28th to cancel the next three boxes to avoid the renewal charge. We would still be able to issue a refund up to the 15th, but if you canceled later (after April's shipment), there would be a $20 cancellation fee ($10 May + $10 June) resulting in a total refund of $51.97 ($71.97 for 2 boxes - $20). Quarterly, biannual, and annual subscriptions offer lower monthly rates in exchange for an agreement to receive 3, 6, or 12 boxes and cannot be canceled halfway through the current period without penalty.